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Consumer Satisfaction - Economics
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Definition of 'Consumer Satisfaction'

Customer satisfaction or dissatisfaction with a benefit or service received.

Common names: Consumer Satisfaction; Satisfaction, Consumer; Consumer Preference; Consumer Preferences; Preference, Consumer; Preferences, Consumer

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Sunday, November 22, 2009

Sustaining Medicare through consumer choice of health funds: lessons from the Netherlands.

4 Jul 2009 The current escalation in costs of Australia's health care system does not appear to be sustainable. Sustainable financing requires direct engagement of consumers - instead of the current political process driven by special interest groups, targeted ... Read more...


Organizational climate configurations: relationships to collective attitudes, customer satisfaction, and financial performance.

29 Apr 2009 Research on organizational climate has tended to focus on independent dimensions of climate rather than studying the total social context as configurations of multiple climate dimensions. The authors examined relationships between configurations of ... Read more...


Has the tsunami arrived?

27 Feb 2009 As we venture into 2009, will we look back and proclaim 2008 as the official start of the Healthcare Tsunami? Will we believe the answer is yes? Although the full extent of these changes is yet to be realized (or predicted), changes are occurring ... Read more...

 

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Technical information about 'Consumer Satisfaction'

Definition: Customer satisfaction or dissatisfaction with a benefit or service received.

Descriptor UI: D003258

Alternative terms: Consumer Satisfaction; Satisfaction, Consumer; Consumer Preference; Consumer Preferences; Preference, Consumer; Preferences, Consumer;

Allowable Qualifiers: economics; legislation & jurisprudence; statistics & numerical data;

Tree Number: N04.452.822.360;

History Note: 68

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