Effect of attitudes and perceptions of independent community pharmacy owners/managers on the comprehensiveness of strategic planning.

Full Abstract

OBJECTIVE:
To assess the attitudes and perceptions of independent community pharmacy owners/managers about the comprehensiveness of strategic planning conducted for their pharmacies.

DESIGN:
Cross-sectional study.

SETTING:
United States.

PARTICIPANTS:
Nationwide random sample of 1,250 owners/managers of independent community pharmacies.

INTERVENTION:
Mailed survey.

MAIN OUTCOME MEASURES:
Comprehensiveness of strategic planning conducted; components used in the strategic planning process. Attitudes and perceptions of owners/managers of independent community pharmacies toward strategic planning.

RESULTS:
A total of 527 (42.1%) usable questionnaires were returned. Of the 141 (26.8%) respondents who indicated that they conduct strategic planning, most components of the process were used. However, only 78 (55.3%) of those respondents conducted a review of pharmacy systems, and only 60 (42.6%) periodically evaluated implemented strategies. Approximately 88% of the variance in comprehensiveness was accounted for by 12 variables identified as significantly associated with the comprehensiveness of strategic planning conducted by owners/managers of independent community pharmacies. These included factors such as favorable cost-benefit relationship, impact of the Medicare Modernization Act of 2003, and remaining competitive in the pharmacy marketplace.

CONCLUSION:
While a minority of the survey population, respondents who reported conducting strategic planning used a reasonably comprehensive process. Further, several variables were identified as significant factors associated with comprehensiveness of strategic planning conducted.

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Author information

Author/s: Harrison, Donald L (DL);

Affiliation: College of Pharmacy, University of Oklahoma, Oklahoma City 73190, USA. donald-harrison(-atsign-)ouhsc.edu

Journal and publication information

Publication Type: Journal Article

Journal: Journal of the American Pharmacists Association : JAPhA (J Am Pharm Assoc (2003)), published in United States. (Language: eng)

Reference: -2006 Jul-Aug; vol 46 (issue 4) : pp 459-64

Dates: Created 2006/08/17; Completed 2006/09/13; Revised 2007/05/28;

PMID: 16913389, status: MEDLINE (last retrieval date: 12/26/2008)

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MeSH headings (categories)

This article was linked to the MESH Headings shown below.

Attitude
Community Pharmacy Services - economics; organization & administration
Costs and Cost Analysis
Cross-Sectional Studies
Humans

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