Effect of web-based assertion training for stress management of Japanese nurses.

Full Abstract

AIM

AND BACKGROUND:
The purpose of this study was to examine the effects of web-based assertion training programmes for Japanese hospital nurses based on their assertion knowledge, attitude and behaviour, job stress and depression. Job stress has been reported to be high among Japanese hospital nurses, and it is thought that assertion, one type of communication skill, could help nurses to better manage their job stress.

METHOD:
Twenty-five nurses from an urban tertiary hospital in western Japan completed the 70-minute assertion programme during 3 weeks. The changes between pretraining and post-training and between pretraining and 1 month after the training were tested.

RESULT:
Results showed that assertion knowledge and voluntary behaviour in assertive behaviour had increased at post-training and remained higher a month later. With regard to job stress, mental workload decreased.

CONCLUSION:
The results show the effects of web-based assertion training on assertion skills and stress management for Japanese hospital nurses.

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Author information

Author/s: Yamagishi, Manaho (M); Kobayashi, Toshio (T); Kobayashi, Takemasa (T); Nagami, Makiko (M); Shimazu, Akihito (A); Kageyama, Takayuki (T);

Affiliation: Graduate School of Health Science, Hiroshima University, Hiroshima, Japan. myamagi(-atsign-)hiroshima-u.ac.jp

Journal and publication information

Publication Type: Evaluation Studies; Journal Article

Journal: Journal of nursing management (J Nurs Manag), published in England. (Language: eng)

Reference: 2007-Sep; vol 15 (issue 6) : pp 603-7

Dates: Created 2007/08/10; Completed 2007/10/25;

PMID: 17688565, status: MEDLINE (last retrieval date: 11/6/2008)

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MeSH headings (categories)

This article was linked to the MESH Headings shown below.

Adult
Assertiveness
Attitude of Health Personnel
Burnout, Professional - prevention & control; psychology
Communication
Computer-Assisted Instruction - methods
Depression - prevention & control; psychology
Education, Nursing, Continuing - organization & administration
Health Knowledge, Attitudes, Practice
Humans
Inservice Training
Internet - organization & administration

Internet - organization & administration
Interprofessional Relations
Japan
Nursing Education Research
Nursing Methodology Research
Nursing Staff, Hospital - education; psychology
Professional Competence
Program Evaluation
Questionnaires
Self Efficacy
Workload - psychology
Workplace - psychology

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