Research article summary (published 30 Jul 2009):

Patient ethnicity: a key predictor of cancer care satisfaction.

Full Abstract

INTRODUCTION: Research in cancer care satisfaction itself is scarce; investigation of the role of ethnicity in care satisfaction is even rarer. OBJECTIVE: The present study examined relationships between ethnicity and satisfaction with care in a sample of 759 patients diagnosed with three different types of cancer (lung, head and neck, or gynecologic) from a large tertiary cancer hospital. METHOD: Respondents filled out an assessment package that consisted of demographics, the Ware Patient Satisfaction Questionnaire-III (PSQ-III), 17 additional items constructed by the research team to examine other specific areas of satisfaction, and the Psychological Screen for Cancer (PSSCAN) Part C, to measure anxiety and depression. RESULTS: In a multivariate analysis, being non-White emerged as the primary predictor variable (beyond patient age, gender, marital status, education, cancer site, duration of illness, and presence or absence of metastases) of several of the PSQ-III satisfaction subscales. Conclusion. Health care systems must consider how to become more responsive to the needs of all individuals, regardless of their ethnic background and levels of acculturation.

Author information

Author/s: Thomas, Bejoy C (BC); Groff, Shannon L (SL); Tsang, Kathy (K); Carlson, Linda E (LE);

Affiliation: Department of Psychosocial Resources, Tom Baker Cancer Centre, Alberta, Canada. bejoyct(-atsign-)gmail.com

Journal and publication information

Publication Type: Journal Article; Research Support, Non-U.S. Gov't

Journal: Ethnicity & health (Ethn Health), published in England. (Language: eng)

Reference: 2009-Aug; vol 14 (issue 4) : pp 351-8

Dates: Created 2009/07/10; Completed 2009/10/13;

PMID: 19266413, status: MEDLINE (last retrieval date: 10/13/2009, IMS Date: )

Sourced from the National Library of Medicine. Abstract text and other information may be subject to copyright.

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MeSH headings (categories)

This article was linked to the MESH Headings shown below.

Aged Alberta Cancer Care Facilities Female Humans Male

Male Middle Aged Multivariate Analysis Neoplasms - ethnology; therapy Patient Satisfaction - ethnology Questionnaires

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