Research article summary (published 30 May 2009):

Exchanging information: patients' views on health care.

Full Abstract

Patient support systems in Wales, including information services, are delivered by front line staff rather than dedicated support services teams. This article discusses an evaluation of patients' healthcare information experiences in primary and secondary care settings, and argues that front line staff are improving care by encouraging a communicative partnership with patients.

Author information

Author/s: Wilson, Christine (C); Jones, Bridie (B); Lipp, Allyson (A);

Affiliation: Faculty of Health, Sport and Science, University of Glamorgan.

Journal and publication information

Publication Type: Evaluation Studies; Journal Article

Journal: Nursing management (Harrow, London, England : 1994) (Nurs Manag (Harrow)), published in England. (Language: eng)

Reference: 2009-Jun; vol 16 (issue 3) : pp 30-4

Dates: Created 2009/06/18; Completed 2009/09/08;

PMID: 19534181, status: MEDLINE (last retrieval date: 9/8/2009, IMS Date: )

Sourced from the National Library of Medicine. Abstract text and other information may be subject to copyright.

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MeSH headings (categories)

This article was linked to the MESH Headings shown below.

Attitude to Health Communication Guideline Adherence Health Care Surveys Health Services Accessibility - organization & administration Health Services Needs and Demand - organization & administration Humans Nurse Administrators - organization & administration Nursing Evaluation Research

Nursing Evaluation Research Nursing Methodology Research Patient Advocacy Patient Education as Topic - organization & administration Practice Guidelines as Topic State Medicine - organization & administration Teaching Materials - standards Total Quality Management - organization & administration Wales

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